ABOUT SHIPPING
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
Due to COVID-19, air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
1. How long for shipment?
Receiving time=Processing time+Shipping time.
1) Processing time: 1-5 Working Days
2) Shipping Time:
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Domestic (United States,Canada): |
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Shipping Methods |
Order Amount |
Freight |
Carriers |
|
Flat Rate Shipping(8-15 Working Days) |
$0.00 and up |
$7 |
Post office, USPS, EMS and etc. |
|
Standard Shipping(3-8 Working Days) |
$0.00 and up |
$12 |
SF express |
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Rest of world (240 countries): |
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Shipping Methods |
Order Amount |
Freight |
Carriers |
|
Flat Rate Shipping(8-15 Working days) |
$0.00 – $49.99 |
$8.00 |
Post office, USPS, EMS and etc. |
|
Flat Rate Shipping(8-15 Working days) |
$50.00– $199.99 |
$10.00 |
Post office, USPS, EMS and etc. |
|
Flat Rate Shipping(8-15 Working days) |
$200.00 – up |
$15.00 |
Post office, USPS, EMS and etc. |
Note: the shipping time will be affected by public holidays, destination countries(especially shipping addresses outside USA or Canada), bad weather and international couriers.Some of the orders may be delayed by COVID-19. Please wait with a little more patience. Thanks!
2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status.
3. Tips for shipping:
1) For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Karleedress.
4) Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you.
If you have any question, please contact our customer service: cs@karleedress.com. Since we have too many emails to deal with every day, your email may be replied in 24 hours. Thank you for your patience and understanding!
